Area Service Technicians at Tenaui Africa Restricted (Canon)

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Tenaui Africa Restricted (Canon) is the main provider of Manufacturing Printers, Workplace Printing Gear, Massive format printers, photographic tools & consumables, Mini Lab spare components, equipment and different associated photographic supplies in Nigeria.

We’re the main provider of New and Reconditioned Mini Labs in Singapore, Center East and Africa and in addition supplying photographic tools. As enterprise to enterprise companions with Canon, we characterize them for Printing Options inside Africa and Center East.

Now we have a state-of-the-art showroom located in Lagos and our presence is marked in main cities inside Nigeria to assist our prospects in these cities and cities round.

We’re recruiting to fill the place under:

 

Job Title: Area Service Technician
Places: Lagos and Edo
Employment Kind: Full Time

Job Description

  • We need to rent an skilled Area Service Technician to take care of the service and upkeep wants of our prospects.
  • As a Area Service Technician, you may be required to journey to shopper areas, set up new tools, reply to service requests.
  • On this position, you’ll be working on-site at buyer areas to troubleshoot, keep and restore printers and copiers.
  • After some on-the-job coaching, you’ll get to place your technical, mechanical and electrical abilities to make use of daily in new and difficult conditions whilst you work together with all kinds of individuals, machines and settings.

Job Features / Obligations

  • Responding to buyer callouts and area dispatches.
  • Disassemble and reassemble machines to restore or substitute worn or malfunctioning elements and consumables.
  • Educate and prepare prospects on replenishment of paper and toner, primary troubleshooting abilities and straightforward fixes (for instance, streaks on copies are sometimes the results of soiled scanner glass, which is well “fastened” with no service name)
  • Present wonderful customer support, listening rigorously to buyer issues and addressing points till buyer is happy
  • Exhibit easy methods to use the tools.
  • Troubleshoot any issues the purchasers are having.
  • Meet all the appointments in a given day.
  • Reply shortly to buyer issues.
  • Handle all on website set up, restore, upkeep and check duties.
  • Diagnose errors or technical issues and decide correct options
  • Produce well timed and detailed service experiences
  • Doc processes.
  • Carefully work with Gross sales and Advertising and marketing counterparts to make sure product launch, exhibitions, occasions are properly supported.
  • Replace and keep assigned machines per producer specs
  • Attend ongoing coaching occasions sponsored by firm or machine producers to remain up-to-date on the most recent expertise and restore choices.
  • Good communication and customer support abilities.
  • Understanding of instruments and expertise wanted to finish repairs (we offer instruments).
  • Assembly with the client to find out the character of the service or restore.
  • Create experiences of the purchasers they serviced that day.
  • Observe all the firm’s procedures.
  • Providing technical assist.

Necessities /

  • Diploma / Diploma in Electronics or Electrical Engineering with related acknowledged formal training.
  • Expertise: 2 – four years
  • Familiarity with MS Workplace functions, i.e. Phrase, Excel, PowerPoint
  • Familiarity with Microsoft Servers and networks.
  • Wonderful downside fixing abilities
  • Means to diagnose issues with tools
  • Means to journey and work in accordance with a altering schedule.
  • Glorious time administration abilities.
  • Mechanical and electrical abilities.
  • Good communication and coaching abilities.
  • Consideration to element
  • Candidate ought to fall inside the age bracket of 24 – 34 years
  • Should be resident of Benin state
  • Should be able to journey to Lagos state for coaching.
  • Earlier expertise as a area engineer or related position
  • Fluency in written and spoken English.
  • Glorious Communication, Organizational and Operational abilities
  • Skilled look, wonderful communication abilities and proper angle
  • Excessive stage of technical information and expertise (2 years minimal) coupled with the flexibility to narrate technical data to non-technical individuals in any respect ranges.
  • Truthful information on Print Administration options.
  • Practical information and/or understanding of Canon merchandise helpful.

Wage

 

 

Learn how to Apply
and certified candidates ought to ship their CV to: hr@tenaui.com utilizing the Job Title as the topic of the e-mail.

Notice: Please no telephone calls

 

 

 

Essential Notes

  • The above statements are supposed to explain the final nature and stage of labor to be carried out by individuals assigned to this job.
    They don’t seem to be to be construed as an exhaustive listing of all obligations, duties and abilities required of personnel so categorized.
    All personnel could also be required to carry out different obligations along with these specified infrequently, as wanted
    • We don’t cost any utility, processing, coaching, interviewing, testing or different price in reference to the applying or recruitment course of. Do you have to obtain a solicitation for the fee of a price, please disregard it. Moreover, please be aware that emblems, logos, names and addresses are simply copied and reproduced. Subsequently, you might be suggested to use explicit care when submitting private data on the internet
    • We’re an equal alternative employer and worth range inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
    • Our persons are all equally gifted in distinctive methods: we come from various traditions, private experiences and factors of view. And we wish to embrace yours, Are you able to encourage us along with your concepts?
    • We encourage all candidates to use and doesn’t observe any discrimination in any recruitment course of.
    • Purposes submitted after the deadline won’t be thought-about.
    • Because of the urgency of the place, we’ve got the proper to recruit a candidate who matches the required profile earlier than the above deadline
    • Solely certified candidates can be invited for interview

Software Deadline  sixth April, 2021