Assist Engineer (Worth-added Providers) at Coollink Nigeria Restricted

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Coollink is an Web Service Supplier with over 15 years in deploying seamless and inexpensive web and value-addedservices to our purchasers in all sectors. We’ve got our headoffice in Lagos and different workplaces in Portharcourt, Abuja, Kano, Onitsha.

We’re recruiting to fill the place under:


Job Title: Assist Engineer (Worth-added Providers)

Location: Victoria Island, Lagos
Employment Kind: Full-time

Position Overview

  • The Subject Assist Engineer shall be chargeable for the scoping, deployment, and help for IT value-added companies for Coollink’s clientele.
  • The place entails correct documentation of actions corresponding to coaching, change administration amongst others. A lot of cellphone help shall be required in addition to web site visits the place wanted.
  • The holder of this place is predicted to function with minimal supervision whereas giving fixed suggestions to related stakeholders on the standing of operations.

Pre-Gross sales Conferences:

  • Meet with potential/current prospects for brand new initiatives/implementations constructed round M365, Sophos Firewalls/Endpoint…
  • Put together BOM for the Gross sales Workforce from which their quotes to the end-user are based mostly on.
  • Help the Gross sales group in making ready bid paperwork for potential purchasers

Deployment of Microsoft 365 Suites:

  • Conduct pre-deployment surveys and planning for implementation
  • Deploy/Implement Microsoft 365 options to end-users
  • Supervise and handle licenses on behalf of the end-users
  • Work with different stakeholders to make sure that deployment is seamless and handle OEM companions the place crucial

IT Managed Providers:

  • Oversee the community with the shoppers’ IT Managers and supply native and distant help the place crucial.
  • Guarantee IT tools have the newest firmware and improve when required
  • Guarantee wi-fi networks, video conferencing tools, and many others. are working optimally and resolve any points reported.


  • Make sure that correct documentation of IT property in a consumer’s setting is stored updated
  • Observe and create a weekly report exhibiting incident frequencies

Particular person Specification

  • A minimal of HND or BSc in Pc/Electrical Engineering, Pc Science, or any associated course.
  • Minimal of 5 years related expertise as a Assist Engineer.
  • An excellent understanding of Home windows working programs [Windows 10, Windows Server 2008, etc.]
  • Good data of Energetic Listing and Trade.
  • Understanding of Firewall options and Wi-Fi applied sciences.
  • An excellent understanding of pc networks.
  • Good written and oral communication abilities. Ought to be capable of current him/herself in a transparent and comprehensible method.
  • Folks administration abilities are crucial.
  • Capacity to determine and resolve hardware-related points involving laptops, desktops, and community printers.
  • An excellent understanding of the Microsoft 365 portfolio together with Groups, Azure, Sharepoint, and many others.
  • Certifications in Microsoft System Administration/Workplace 365 shall be a bonus.



and certified candidates ought to ahead their CV to: indicating the “Job Title” because the mail topic




Necessary Notes

  • The above statements are meant to explain the overall nature and degree of labor to be carried out by folks assigned to this job.
    They don’t seem to be to be construed as an exhaustive listing of all tasks, duties and abilities required of personnel so categorized.
    All personnel could also be required to carry out different tasks along with these specified infrequently, as wanted
    • We don’t cost any software, processing, coaching, interviewing, testing or different price in reference to the appliance or recruitment course of. Must you obtain a solicitation for the fee of a price, please disregard it. Moreover, please word that emblems, logos, names and addresses are simply copied and reproduced. Due to this fact, you’re suggested to use specific care when submitting private info on the net
    • We’re an equal alternative employer and worth range inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
    • Our individuals are all equally gifted in distinctive methods: we come from numerous traditions, private experiences and factors of view. And we need to embrace yours, Are you able to encourage us together with your concepts?
    • We encourage all candidates to use and doesn’t observe any discrimination in any recruitment course of.
    • Purposes submitted after the deadline won’t be thought-about.
    • As a result of urgency of the place, now we have the precise to recruit a candidate who matches the required profile earlier than the above deadline
    • Solely certified candidates shall be invited for interview

Software Deadline  10th April, 2021.