Buyer Care Government in a Respected Electronics Firm based mostly in Lekki, Lagos

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Willers Options Restricted – Our shopper, a good Electronics Firm is trying to fill the place under:

 

 

Job Title: Buyer Care Government (Femele)

Location: Lekki, Lagos
Employment Sort: Full-time

Job Description

  • Sustaining a optimistic, empathetic perspective towards clients always.
  • Responding promptly to buyer inquiries.
  • Speaking with clients by way of numerous channels.
  • Conserving data of buyer interactions, transactions, feedback and complaints.
  • Speaking and coordinating with colleagues as vital.
  • Offering suggestions on the effectivity of the customer support course of.
  • Managing a staff of junior customer support representatives.
  • Guarantee buyer satisfaction and supply skilled buyer help.
  • Acknowledging and resolving buyer complaints.
  • Figuring out our merchandise inside and outside as a way to reply questions.
  • Processing orders, varieties, purposes, and requests.

Qualification

  • Min of B.Sc., HND in Enterprise Administration; Mass Communication, French or any associated subject
  • Min of 2-Three years Cognate expertise as CUSTOMER CARE EXECUTIVE or Administration
  • Should be capable of talk in English and French Fluently

Expertise:

  • Energetic listening
  • Adaptability
  • Attentiveness
  • Battle decision
  • Open-mindedness
  • Endurance
  • Fast pondering
  • Responsiveness
  • Timeliness
  • Creativity
  • Determination-making
  • Efficient communication
  • Empathy

Advantages

  • #60,000
  • Workers Bus
  • Free Lunch
  • HMO

 

 

Learn how to Apply
and certified candidates ought to ahead their CV ‘MS Phrase Format’ to: jobs@willerssolutions.com utilizing ‘Buyer Care Government’ as topic of the mail.

Be aware: Solely certified candidates might be shortlisted

 

Utility Deadline  20th March, 2021.

 

Necessary Notes

  • The above statements are supposed to explain the final nature and stage of labor to be carried out by individuals assigned to this job.
    They don’t seem to be to be construed as an exhaustive record of all tasks, duties and expertise required of personnel so labeled.
    All personnel could also be required to carry out different tasks along with these specified every now and then, as wanted
    • We don’t cost any software, processing, coaching, interviewing, testing or different charge in reference to the appliance or recruitment course of. Must you obtain a solicitation for the fee of a charge, please disregard it. Moreover, please notice that emblems, logos, names and addresses are simply copied and reproduced. Due to this fact, you might be suggested to use specific care when submitting private data on the net
    • We’re an equal alternative employer and worth variety inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
    • Our individuals are all equally gifted in distinctive methods: we come from various traditions, private experiences and factors of view. And we wish to embody yours, Are you able to encourage us along with your concepts?
    • We encourage all candidates to use and doesn’t observe any discrimination in any recruitment course of.
    • Purposes submitted after the deadline won’t be thought-about.
    • Because of the urgency of the place, we’ve the fitting to recruit a candidate who matches the required profile earlier than the above deadline
    • Solely certified candidates might be invited for interview

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