Buyer Service Consultant recruitment in a Main Monetary Establishment Nationwide

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Tribest Assist Restricted – Our shopper, a number one Monetary Establishment, is presently within the means of recruiting appropriate and certified candidates for the place beneath:

 

 

Job Title: Buyer Service Consultant

Location: Nationwide
Employment Kind: Full Time
Business: Monetary Establishment

Job Tasks

  • Aiding prospects with processing transactions, comparable to deposits, withdrawals, or funds, resolving complaints or account discrepancies, and answering questions.
  • Up-selling and Cross-selling of financial institution’s services and products to current and potential prospects.
  • Monitoring, recording, reporting, and storing info associated to transactions, and prospects, guaranteeing all info is correct and full.
  • Retaining information of buyer interactions, transactions, feedback and complaints.
  • Figuring out our merchandise inside and outside with the intention to reply questions.
  • Sustaining a optimistic, empathetic angle towards prospects always.
  • Responding promptly to buyer inquiries.
  • Speaking with prospects by means of varied channels.
  • Sustaining and balancing money drawers and reconciling discrepancies.
  • Dealing with foreign money, transactions, and confidential info professionally.
  • Following all financial institution monetary and safety laws and procedures.
  • Guarantee buyer satisfaction and supply skilled buyer help.

Necessities

  • OND / NCE in any discipline
  • Expertise: zero – three years
  • Should not be greater than 27 years previous
  • Excessive degree of accountability, effectivity, and accuracy.
  • Good data of MS Workplace particularly Excel and Phrase
  • Sturdy communication and interpersonal abilities
  • Excessive degree of accountability, and accuracy.
  • Money dealing with expertise and on-the-job coaching could also be required.
  • Distinctive time administration, communication, and customer support abilities.

Wage

  • N70,000 – N85,000 month-to-month + HMO + Pension + Proximity

 

 

The way to Apply
and certified candidates ought to:
Click on right here to use

Observe:  and certified candidates can be contacted instantly

 

Essential Notes

  • The above statements are meant to explain the final nature and degree of labor to be carried out by individuals assigned to this job.
    They don’t seem to be to be construed as an exhaustive listing of all duties, duties and abilities required of personnel so labeled.
    All personnel could also be required to carry out different duties along with these specified infrequently, as wanted
    • We don’t cost any utility, processing, coaching, interviewing, testing or different price in reference to the applying or recruitment course of. Must you obtain a solicitation for the cost of a price, please disregard it. Moreover, please notice that emblems, logos, names and addresses are simply copied and reproduced. Subsequently, you might be suggested to use explicit care when submitting private info on the internet
    • We’re an equal alternative employer and worth variety inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
    • Our individuals are all equally gifted in distinctive methods: we come from numerous traditions, private experiences and factors of view. And we need to embody yours, Are you able to encourage us along with your concepts?
    • We encourage all candidates to use and doesn’t follow any discrimination in any recruitment course of.
    • Purposes submitted after the deadline is not going to be thought-about.
    • Because of the urgency of the place, we have now the suitable to recruit a candidate who matches the required profile earlier than the above deadline
    • Solely certified candidates can be invited for interview

 

 

Utility Deadline  30th April, 2021