Buyer Service Representatives Jobs at GIG Logistics

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GIG Logistics is a member of The GIG Group and prides itself as Nigeria’s main logistics firm. Integrated in 2012 and headquartered in Lagos, Nigeria, GIG Logistics leverages on expertise to achieve aggressive benefit.

We’re recruiting to fill the place beneath:

 

 

Job Title: Buyer Service Consultant

Areas: Asaba – Delta, Onitsha – Anambra, Edo and Lagos
Employment Kind: Full-time
Work hours: 20 to 40 hours per week.

Job Description

  • Customer support representatives assist prospects with complaints and questions, give prospects details about services, take orders, and course of returns.
  • By serving to prospects perceive the service and answering questions on their reservations, they’re typically seen as having a job in gross sales.

Obligations

  • Sustaining a optimistic, empathetic angle towards prospects always.
  • Responding promptly to buyer inquiries.
  • Speaking with prospects via numerous channels.
  • Protecting data of buyer interactions, transactions, feedback and complaints.
  • Speaking and coordinating with colleagues as vital.
  • Offering suggestions on the effectivity of the customer support course of.
  • Managing a crew of junior customer support representatives.
  • Guarantee buyer satisfaction and supply skilled buyer help.
  • Acknowledging and resolving buyer complaints.
  • Figuring out our providers inside and outside as a way to reply shoppers questions appropriately.
  • Processing orders, varieties, functions, and requests.

Schooling Requirement

  • OND / HND / B.Sc in any discipline of examine.

Necessities:

  • 1 12 months in Buyer Service expertise in a good group
  • Capability to remain calm when prospects are careworn or upset.
  • Capability to utilize Microsoft Workplace.
  • Expertise working with buyer help.

Wage

  • N85,000 – N120,000 month-to-month.

 

 

Find out how to Apply
and certified candidates ought to ship their CV to: hansongiglogistics@gmail.com utilizing the “Job Title and Location” (instance: Buyer Service Consultant – Edo) as the topic of the e-mail.

 

 

Essential Notes

  • The above statements are meant to explain the final nature and stage of labor to be carried out by folks assigned to this job.
    They aren’t to be construed as an exhaustive listing of all duties, duties and abilities required of personnel so labeled.
    All personnel could also be required to carry out different duties along with these specified now and again, as wanted
    • We don’t cost any utility, processing, coaching, interviewing, testing or different price in reference to the applying or recruitment course of. Do you have to obtain a solicitation for the fee of a price, please disregard it. Moreover, please be aware that emblems, logos, names and addresses are simply copied and reproduced. Due to this fact, you’re suggested to use specific care when submitting private data on the net
    • We’re an equal alternative employer and worth range inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
    • Our individuals are all equally gifted in distinctive methods: we come from numerous traditions, private experiences and factors of view. And we need to embody yours, Are you able to encourage us along with your concepts?
    • We encourage all candidates to use and doesn’t observe any discrimination in any recruitment course of.
    • Functions submitted after the deadline won’t be thought of.
    • Because of the urgency of the place, we have now the best to recruit a candidate who matches the required profile earlier than the above deadline
    • Solely certified candidates can be invited for interview

 

 

Utility Deadline  27th November, 2020.

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