E-commerce Buyer Service Officer at Lifemate Nigeria Restricted

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Lifemate Nigeria Restricted is knowledgeable furnishings multinational company with 14 retailers distributed throughout Lagos, Abuja, Port Harcourt, Ibadan, Warri and with core competencies in several types of furnishings, like kitchen cupboards, wardrobes, bed room furnishings, lodge furnishings, workplace furnishings, eating set, mild fittings, jacuzzi, steam field, bathe cubicles, out of doors rattan merchandise, inside ornament and so forth.

We’re recruiting to fill the place under:

 

Job Title: E-commerce Buyer Service Officer
Location: Ikeja, Lagos
Employment Kind: Full-time

Job Description

  • On this E-commerce and After-salesrole, you can be a major contact by telephone or electronic mail for buyer inquiries about our merchandise and model.

Important Tasks

  • Present educated solutions to buyer telephone and e-mail inquiries relating to merchandise and model
  • Help shoppers on order-on-line
  • Handle ongoing buyer relationships
  • Develop collaborative, optimistic working relationships with showroom workers
  • Help prospects with after-sales service points
  • Be a major contact for buyer inquiries about our merchandise and model.
  • Capable of talk concisely our firm insurance policies to consumer
  • Preserve and replace common consumer correspondence
  • Take care of orders within the again workplace and liaise with logistics
  • Observe-up on orders and liaise with prospects, retail, restore providers, consumers, and so on
  • Observe-up on all buyer requests to make sure the model offers the very best stage of customer support within the business
  • Another task as event calls for

Job Necessities

  • BSc / HND in related qualification
  • Minimal of two years expertise in customer support. Ideally in furnishings business.
  • Sturdy E-commerce background
  • Proactive persona and self-motivator
  • Demonstrates initiative with the power to multi-task and element oriented in a quick paced setting
  • Confirmed to be organized, methodical, rigorous
  • Sturdy laptop abilities in Microsoft Workplace purposes and the power to be taught new purposes shortly
  • Crew participant in a position to develop nice relations with co-workers
  • Have to be versatile and in a position to work WEEKENDS
  • Have to be a sales-oriented individual.
  • Fast learner with the power to soak up in depth data on our model’s historical past, product choices and communications/promoting program
  • Excellent written and verbal communication abilities, nice telephone etiquette and elevated speech

 

 

Easy methods to Apply
and certified candidates ought to ship their CV to: hr@lifematenigeria.com utilizing the Job Title “Buyer Service Officer” as the topic of the e-mail

 

 

Necessary Notes

  • The above statements are meant to explain the final nature and stage of labor to be carried out by individuals assigned to this job.
    They don’t seem to be to be construed as an exhaustive listing of all duties, duties and abilities required of personnel so categorised.
    All personnel could also be required to carry out different duties along with these specified every so often, as wanted
    • We don’t cost any utility, processing, coaching, interviewing, testing or different charge in reference to the applying or recruitment course of. Do you have to obtain a solicitation for the cost of a charge, please disregard it. Moreover, please word that emblems, logos, names and addresses are simply copied and reproduced. Subsequently, you might be suggested to use specific care when submitting private data on the net
    • We’re an equal alternative employer and worth variety inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
    • Our persons are all equally gifted in distinctive methods: we come from numerous traditions, private experiences and factors of view. And we need to embrace yours, Are you able to encourage us together with your concepts?
    • We encourage all candidates to use and doesn’t apply any discrimination in any recruitment course of.
    • Purposes submitted after the deadline won’t be thought of.
    • Because of the urgency of the place, we’ve got the appropriate to recruit a candidate who matches the required profile earlier than the above deadline
    • Solely certified candidates will probably be invited for interview

Utility Deadline  26th March, 2021.