Emptiness for Buyer Care Representatives at 3DTrance Restricted

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3DTrance Restricted is an Architectural agency that started off as a Visualization and Animation Studio, that’s centered on offering leading edge design with modern-day traits in Know-how and Modern analysis in Building Supplies. We provide Architectural providers such a; Design and Construct, Actual Property Service in Structure Design, Visualization, Presentation, Walkthrough, Breakers, Animations.

We’re recruiting to fill the place beneath:

 

Job Title: Buyer Care Consultant
Places: Lagos Abuja (FCT) , Kano, Lagos, Nassarawa, Osun, Oyo, Rivers,
Employment Sort: Full-time

Job Description

  • Our rising enterprise is searching for a talented downside solver to affix our workforce as a Buyer Service Consultant. We want an enthusiastic particular person who can hearken to customer support points after which provide a novel and modern resolution to every downside.
  • The profitable candidate for this function could have a powerful command of the corporate’s customer support insurance policies, and be well-trained in product information that may be vital for providing fast and correct help to prospects.

Duties

  • Solutions incoming buyer calls relating to billing points, product issues, service questions and basic shopper issues
  • Accountable for sustaining a excessive degree of professionalism with shoppers and dealing to determine a optimistic rapport with each caller
  • Replace buyer info within the customer support database throughout and after every name
  • Work with the administration workforce to remain up to date on product information and learn of any modifications in firm insurance policies
  • Affect the corporate’s backside line by downside fixing and turning annoyed shoppers into repeat prospects

Necessities

  • OND/HND/BSc (Affiliate diploma in a enterprise associated subject most popular)
  • Glorious verbal and written communication expertise
  • Comfy utilizing computer systems
  • Expertise working with buyer assist
  • Means to stay skilled and courteous with prospects always
  • Have to be accessible to work occasional nights, holidays and weekends

 

 

The way to Apply
and certified candidates ought to ahead their CV to: infohr3dtrance@gmail.com utilizing the Job Title as the topic of the e-mail

 

 

Essential Notes

  • The above statements are meant to explain the final nature and degree of labor to be carried out by individuals assigned to this job.
    They don’t seem to be to be construed as an exhaustive listing of all tasks, duties and expertise required of personnel so categorized.
    All personnel could also be required to carry out different tasks along with these specified on occasion, as wanted
    • We don’t cost any utility, processing, coaching, interviewing, testing or different charge in reference to the applying or recruitment course of. Must you obtain a solicitation for the cost of a charge, please disregard it. Moreover, please notice that emblems, logos, names and addresses are simply copied and reproduced. Due to this fact, you’re suggested to use explicit care when submitting private info on the internet
    • We’re an equal alternative employer and worth variety inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
    • Our individuals are all equally gifted in distinctive methods: we come from various traditions, private experiences and factors of view. And we need to embody yours, Are you able to encourage us along with your concepts?
    • We encourage all candidates to use and doesn’t follow any discrimination in any recruitment course of.
    • Functions submitted after the deadline won’t be thought of.
    • Because of the urgency of the place, we have now the fitting to recruit a candidate who matches the required profile earlier than the above deadline
    • Solely certified candidates can be invited for interview

 

Software Deadline  2nd March, 2021