Emptiness for Buyer Service Consultant at Marian And Daniels Ventures

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Marian And Daniels Ventures is a service-oriented firm established eleven years in the past by Nigerians with a imaginative and prescient to create a first-class built-in companies construction and different enterprise options inside the whole area. Whereas varied companies are supplied our core enterprise is the business brokerage that places the perfect administration know-how, state-of-the-art know-how and environment friendly logistic follow-up to be just right for you and your organization wants.

As a way to present the type of service that not solely will make sure the retention of our prospects but in addition entice others, now we have established partnerships with a number of the most respected firms within the service business in the USA of America. Marian And Daniels Ventures has a devoted workforce of consultants working across the clock to be sure that our prospects get the perfect contacts, info, enterprise administration and advertising and marketing expertise, which they should turn into extra worthwhile, higher knowledgeable and aggressive for all their enterprise cycle.

We’re recruiting to fill the place under:

 

Job Title: Buyer Service Consultant

Location: Iju Ishaga, Lagos
Employment Sort: Full-time

Job Description

  • We’re hiring a Buyer Service Consultant to handle buyer queries and complaints. Additionally, you will be requested to course of orders, modifications, and escalate complaints throughout quite a few communication channels. To do nicely on this position you want to have the ability to stay calm when prospects are annoyed and have expertise working with computer systems.

Tasks

  • Sustaining a optimistic, empathetic perspective towards prospects always.
  • Responding promptly to buyer inquiries.
  • Speaking and coordinating with colleagues as mandatory.
  • Offering suggestions on the effectivity of the customer support course of.
  • Managing a workforce of junior customer support representatives.
  • Guarantee buyer satisfaction and supply skilled buyer help.
  • Speaking with prospects by varied channels.
  • Acknowledging and resolving buyer complaints.
  • Understanding our merchandise in and out so as to reply questions.
  • Processing orders, types, functions, and requests.
  • Maintaining data of buyer interactions, transactions, feedback and complaints.

Necessities

  • candidates ought to possess OND, HND or B.Sc qualification with zero – 2 years work expertise.
  • Means to remain calm when prospects are pressured or upset.
  • Comfy utilizing computer systems.
  • Expertise working with buyer help.

Wage
NGN50,000 – 70,000 / Month.

 

 

Tips on how to Apply
and certified candidates ought to ahead their CV to: mariandanielsventures@gmail.com utilizing the job title as the topic of the mail

 

Essential Notes

  • The above statements are supposed to explain the final nature and stage of labor to be carried out by individuals assigned to this job.
    They don’t seem to be to be construed as an exhaustive record of all tasks, duties and abilities required of personnel so categorized.
    All personnel could also be required to carry out different tasks along with these specified now and again, as wanted
    • We don’t cost any utility, processing, coaching, interviewing, testing or different charge in reference to the appliance or recruitment course of. Do you have to obtain a solicitation for the cost of a charge, please disregard it. Moreover, please notice that emblems, logos, names and addresses are simply copied and reproduced. Subsequently, you might be suggested to use specific care when submitting private info on the net
    • We’re an equal alternative employer and worth range inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
    • Our persons are all equally gifted in distinctive methods: we come from various traditions, private experiences and factors of view. And we need to embody yours, Are you able to encourage us along with your concepts?
    • We encourage all candidates to use and doesn’t apply any discrimination in any recruitment course of.
    • Purposes submitted after the deadline won’t be thought-about.
    • Because of the urgency of the place, now we have the fitting to recruit a candidate who matches the required profile earlier than the above deadline
    • Solely certified candidates can be invited for interview

 

Utility Deadline  19th December, 2020

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