Madas Firm Restricted – Our consumer, a number one Monetary Service firm in Nigeria which focuses on loans and provide chain finance seeks to recruit a reliable and well-experienced particular person into the place under:
Job Title: Buyer Service / Entrance Desk Officer
Location: Ojota, Lagos
Employment Sort: Full Time
This isn’t restricted to the next:
- Contact consumer by phone to promote the corporate’s service.
- Obtain walk-in purchasers and attend to their wants.
- File names, addresses, purchases, and reactions of prospects contacted.
- Get hold of buyer info similar to title, handle, and fee methodology, and enter into CRM.
- Ship scripted gross sales pitch to the client.
- Alter scripted gross sales pitch to fulfill wants of particular people
- Chilly name, direct electronic mail, and carry out different lead technology actions.
- Receiving Calls and Making name to unravel buyer questions, inquiries, complains.
- Analyze the present buyer base to determine potential gross sales alternatives
- Keep updated on firm greatest practices, insurance policies, merchandise, pricing, and promotions
- Enhance general gross sales effectivity and profitability via glorious salesmanship.
- File buyer particulars together with response to the services or products supplied
- Reply phone calls from potential prospects who’re responding to commercial.
- Contact prospects to observe up on preliminary interplay.
, Data, Abilities and Competency
- OND / HND / B.Sc holders
- Familiarity with related software program, similar to Microsoft Workplace Suite
- Sturdy interpersonal and communication abilities (each verbal and written)
- Important pondering abilities, analytical
- Folks and buyer administration abilities
- Sturdy organizational abilities
- Good English Talking
- Good Phone ability
- Good buyer communication abilities
- Working expertise in name middle or buyer care middle.
- Creatively-minded, good at pondering ‘outdoors the field’
- Abilities of persuasion
- Pc abilities
- Skill to journey when obligatory to fulfill with prospects and/or stakeholders and construct enterprise relationships
- Should be obtainable full time
Necessities / Expertise
- Equal expertise in associated subject acceptable as effectively
- 1-Three years expertise in Customer support
- Good Phone ability
- Should stay inside Job location(Ojota, Ketu, Maryland).
- Should be an intermediate stage consumer of Microsoft workplace suite Phrase, Excel and PowerPoint
- Will need to have ardour for Gross sales
Methods to Apply
and certified candidates ought to ahead their CV’s to: firstname.lastname@example.org with place as topic title e.g. Buyer Service / Entrance Desk Officer.
- In case you are not certified for this place please don’t apply.
- Solely certified and shortlisted candidates shall be contacted.
- Remuneration, engaging Fundamental and fee plus different advantages.
- Solely Candidates who keep inside Job location shall be thought-about
- The above statements are supposed to explain the final nature and stage of labor to be carried out by folks assigned to this job.
They don’t seem to be to be construed as an exhaustive checklist of all obligations, duties and abilities required of personnel so categorised.
All personnel could also be required to carry out different obligations along with these specified every now and then, as wanted
• We don’t cost any software, processing, coaching, interviewing, testing or different payment in reference to the applying or recruitment course of. Do you have to obtain a solicitation for the fee of a payment, please disregard it. Moreover, please notice that emblems, logos, names and addresses are simply copied and reproduced. Due to this fact, you might be suggested to use explicit care when submitting private info on the internet
• We’re an equal alternative employer and worth range inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
• Our individuals are all equally gifted in distinctive methods: we come from various traditions, private experiences and factors of view. And we need to embrace yours, Are you able to encourage us along with your concepts?
• We encourage all candidates to use and doesn’t follow any discrimination in any recruitment course of.
• Functions submitted after the deadline is not going to be thought-about.
• As a result of urgency of the place, now we have the fitting to recruit a candidate who matches the required profile earlier than the above deadline
• Solely certified candidates shall be invited for interview
Software Deadline fifth February, 2021