Job Openings at Baobab Microfinance Financial institution

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Baobab is an funding firm whose mission is to create a bunch of main microfinance banks and finance corporations that can present monetary providers and financial savings merchandise to entrepreneurs who lack entry to the standard monetary sector. Baobab was created in July 2005 by PlaNet Finance, and different traders together with Worldwide Finance Company, AXA Belgium, and Societe Generale, with the European Funding Financial institution, the French Improvement Company and Growing World Markets becoming a member of later.

We’re recruiting to fill the place under:



Job Title: Advertising and marketing & Model Communication Supervisor

Location: Lagos

Essential Duties

  • The Advertising and marketing & Model Communication Supervisor is answerable for adapting Baobab model technique for the goal market and can be answerable for constructing that consciousness by growing and executing on advertising methods to satisfy shopper wants and maximize income.

Essential Duties of the Place

  • Improvement of branding methods, together with the setting of fashion guides, model tips, model imaginative and prescient and worth proposition for brief in addition to long run to a line with group branding requirements.
  • Planning and execution of all communications and media actions on all channels, together with on-line and social media.
  • Aiding with product growth, pricing and new product launches in addition to growing new enterprise alternatives
  • Creating and managing promotional collateral to ascertain and keep product branding
  • Managing the price range for promoting and promotional objects
  • Competitor and buyer insights evaluation
  • Evaluation of gross sales forecasts and related financials and reporting on product gross sales
  • Evaluating and optimizing advertising and pricing methods.
  • Analyzing market tendencies and making ready forecasts.
  • Producing new enterprise leads.
  • Growing model consciousness and market share.
  • Coordinating advertising methods with the gross sales, monetary, public relations, and manufacturing departments.
  • Growing and managing the advertising division’s price range.
  • Overseeing branding, promoting, and promotional campaigns.
  • Managing the advertising division’s employees.
  • Making ready and presenting quarterly and annual studies to senior administration.
  • Selling our model at commerce exhibits and main industry-related occasions.
  • Maintaining knowledgeable of selling methods and tendencies.

Goals – Efficiency Indicators:

  • Efficient communication of all Branding actions to the financial institution.
  • Analyzing market tendencies and making ready forecasts
  • Planning and execution of all communications and media actions on all channels, together with on-line and social media.
  • Market storm.

Required Instructional / Expertise

  • Bachelor’s Diploma in Advertising and marketing, Enterprise or a associated area, advertising technique
  • With a minimum of four – 5 years of expertise in a associated position.

Required Behavioral Abilities:

  • Robust communication expertise
  • Means to Construct Shopper Relationships,
  • Wonderful modern expertise
  • Good Writing and Public Talking Talent,
  • Management and Individuals Administration Talent,
  • Element-Oriented
  • Organisation and Multi-Tasking Talent.



Job Title: Enterprise Improvement Supervisor

Location: Lagos
Employment Sort: Full Time

Essential Duties

  • The Enterprise Improvement Supervisor is answerable for growing enterprise options
  • The primary purpose is to generate extra income for the corporate, to establish gross sales leads, pitch items or providers to new purchasers and keep a very good working relationship with new contact and provide you with new gross sales concepts
  • This contains new gross sales methods, gross sales pitches, and enterprise plans.

Essential Duties of the Place

  • Prospect for potential new purchasers and switch this into elevated enterprise.
  • Guarantee advertising group meets the corporate’s goal branding, company picture making, planning and implementing promotional campaigns.
  • Current and develop new merchandise (Loans and Financial savings).
  • Work with a group to develop proposals that talk to the shopper’s wants, issues and aims.
  • Current a picture that mirrors that of the shopper
  • Shopper Retention and lead era.
  • Current and develop new merchandise (Mortgage and Financial savings) and providers and improve current relationships.
  • Work with technical employees and different inner colleagues to satisfy buyer wants.
  • Organize and take part in inner and exterior shopper debriefs
  • Enterprise Improvement Planning.
  • Attend features, reminiscent of affiliation occasions and conferences, and supply suggestions and knowledge on market and inventive tendencies.
  • Current to and seek the advice of with mid and senior degree administration on enterprise tendencies with a view to growing new providers, merchandise and distribution channels.
  • Establish alternatives for campaigns, providers and distribution channels that can result in a rise in gross sales.
  • Utilizing information of the market and opponents, establish and develop the corporate’s distinctive promoting propositions and differentiation.
  • Forecast gross sales targets and guarantee they’re met by the group.
  • Current enterprise growth coaching and mentoring to enterprise builders and different inner employees.
  • Guarantee Financial savings targets are met.

Goals – Efficiency Indicators

  • Efficient enterprise growth technique, new gross sales methods, gross sales pitches.
  • Generate income for the financial institution
  • Prospect new enterprise, and potential purchasers
  • Shopper retention and era.

Required Instructional / Expertise

  • Bachelor’s Diploma in Enterprise Administration, Advertising and marketing, Enterprise or a associated area, advertising technique
  • With a minimum of 5 – 6 years of Expertise in associated position.

Required Behavioral Abilities:

  • Robust communication expertise
  • Means to Construct Shopper Relationships,
  • Wonderful modern expertise
  • Good Writing and Public Talking Talent,
  • Management and Individuals Administration Talent,
  • Element-Oriented
  • Organisation and Multi-Tasking Talent.



Job Title: Head SME Supervisor

Places: Abuja (FCT) and Kaduna
Employment Sort: Full Time
Supervisor: Reporting to the Head of Operations

Place Scope

  • The profitable candidate can be answerable for setting the strategic agenda for SME Banking Division by steadiness sheet development, Buyer Acquisition,Buyer retention, revenue &; loss targets to be able to assist achievement of total enterprise technique; in a price efficient and excessive return method
  • The job holder can be concerned in product growth oversight geared toward sustaining the Financial institution’s aggressive place inside SME companies. Protection can be strictly loans and advances.

Key Duties

  • The Chief’s mission is to drive SME credit score (Loans &; Advances) starting from four million to 50 million Nigeria Naira throughout all of the Northern branche in Nigeria.
  • To realize and develop, lead the implementation of the SME Phase technique in step with the general Retail Banking Technique; to make sure achievement of profitability targets by income maximization and prudent price administration.
  • To drive sustainable development and acquisition of latest clients for the SME Banking by the creation, growth and upkeep of top of the range advisory relationships.
  • To construct and keep productive and strategic relations with clients / suppliers / line supervisor /stakeholders to drive the event and supply of enterprise options and income development for the SME Phase.
  • To drive customer-led propositions for the SME Banking Phase by growing a pipeline of worth including buyer options to incorporate buyer expertise, merchandise, and repair provides.
  • To make sure sturdy cross- promoting of current and new SME mortgage merchandise to current and new purchasers; and on this course of, keep efficient liaison with all related enterprise items within the Financial institution.
  • Championing the supply of constant, seamless and trusted customer support to make sure buyer retention and loyalty.
  • Facilitate coaching applications to reinforce product information to the Retail Banking groups, department employees and gross sales groups on SME Banking Merchandise.
  • Maintains an in depth and present understanding of the ; (at SME Banking, present market constructions; regulatory necessities and points) to make sure that alternatives are realized and the dangers mitigated.
  • Guaranteeing well timed submission of high quality credit score proposals in conformity with the Credit score Coverage tips and necessities while sustaining the standard of the SME portfolio throughout the stipulated NonPerforming Loans (NPL) and Portfolio at Danger (PAR) parameters.
  • Guarantee compliance to the Financial institution’s insurance policies, procedures and regulatory necessities.
  • Lead, inspire, and constantly develop a reputable excessive performing SME group.
  • To fulfill month-to-month goal of ₦250,000,000.00 i.e 2 hundred and fifty Million naira mortgage disbursement per thirty days.

, Abilities & Expertise

  • College Diploma in a Enterprise associated area. A complicated diploma can be an added benefit.
  • Skilled Product Improvement or Undertaking Administration Qualification.
  • Microfinance expertise most popular.
  • Minimal of eight years basic banking expertise with a minimum of 5 years’ expertise in SME Sector three years of which will need to have been in a management place.
  • Should have arms on expertise in Credit score Evaluation &; Administration, Gross sales, Relationship Administration,
  • Buyer Service, industrial and product growth features of a industrial financial institution at managerial degree.
  • Demonstrated constant excessive efficiency in position(s) held within the final three years.
  • An intensive information of Small Medium Enterprise (SME) Merchandise, Retail Banking services and products, and intensive Banking Trade information.
  • Wonderful interpersonal, and negotiation expertise with the power to community, generate new enterprise and develop sturdy enterprise relations.
  • Robust management expertise with demonstrated competencies in chioning high-performance administration.
  • Membership of a Advertising and marketing skilled physique can be fascinating.
  • An excellent understanding of threat, credit score insurance policies and procedures.
  • Wonderful planning, Group, drawback fixing and analytical expertise.

Software Deadline 12th January, 2021



Job Title: Community and Admin Supervisor

Location: Kaduna
Employment Sort: Full Time
Supervisor: Studies to the IT Supervisor

Mission Duties

  • Keep and handle the pc system
  • Prolong the prevailing community to distant branches
  • Handle entry to the assorted parts of the system
  • Replace institutional data referring to the pc community and system
  • Assure the protection of and knowledge
  • Implement procedures on saving and restoring knowledge

Particular Capabilities
Community Administration:

  • Develop Id Administration Course of and ensures correct implementation of Consumer Account administration inside 48 hours (e.g. Gsuite, World Join, Sage, Centreon e.t.c.) with data saved correctly.
  • Develop Administrator/Consumer guides for all Functions/ configuration (each Consumer and backend Infra) for the prevailing answer and inside one month for the newly deployed answer with validation of the IT Supervisor.
  • Implement a purposeful Community Working Heart in every area and Use Centreon, WatchGuard, Optitune and Workforce viewer to handle enterprise apps, community and safety alerts with excessive precedence earlier than customers begin to complain.
  • Keep and handle Servers e.g. SAGE and preserve data of all Software program Licenses (put in model, dates of set up, dates of modifications made).
  • Prolong and or strengthen the pc community
  • Setup and comply with a growth plan (analyse wants when it comes to and connexions optimize purchases
  • Decide and arrange insurance policies to securitize knowledge on the community
  • Manage the restoration of knowledge in case of breakdown, to ensure the continuity of exercise
  • Guarantee all monitoring instruments are populated with the proper configuration objects/data (reminiscent of IP Addresses of department community units, Cameras, Enterprise Functions) and provides correct report.
  • In collaboration with the Community Safety Officer, make sure the Firewalls are correctly configured and purposeful.
  • In collaboration with the Community Safety Officer carry out community design and implementation in accordance with Commonplace for each current & new workplaces. Keep data of all community topology for all IT options/community company-wide.

Credit score Data:

  • Submits credit score / mortgage data of the shoppers to the bureaus usually as regulated by CBN with correct knowledge.

Common Capabilities:

  • Ensures is appropriately configured, used, managed and practice customers on their instruments
  • Present finish Consumer assist for IT Infrastructure/Companies and resolve anomalies inside 48 hours with stroll round for enterprise continuity. No ticket ought to stay unattended to inside four enterprise hours.
  • Replace inventories referring to the pc community and system and guarantee integrity, confidential and availability of Firm assets.
  • Maintain all Home windows units up to date, managed and reported. (No home windows updates older than 10 days, No antivirus updates older than three days, 100% of PCs below administration and legitimate licenses). Guarantee cellular units are reported on MDM.
  • Guarantee all methods (e.g. Inverter, PCs, Community, CCTV Cameras e.t.c) throughout the branches are purposeful and correctly maintained. Data of the units should be saved and modifications up to date periodically.
  • Carry out routine checks on all community units and report anomalies inside 24hours to administration whereas following up on decision.
  • Maintain all passwords in a database.

Undertaking Administration:

  • Ship on the assigned undertaking well timed inside scope and budgeted price.

IT Procurement:

  • Analyze wants when it comes to and connections, in addition to buy optimization. Order in accordance with the procedures
  • Administration
  • Configure, set up and replace all parts
  • Perform and comply with up on inventories of
  • Maintain all passwords in a database
  • Handle provides of consumables
  • Order in accordance with the procedures.

In Collaboration with the Data System Supervisor

  • Replace, comply with up on community assets/ methods and assure their availability
  • Guarantee the information generated is saved on a each day/month-to-month foundation.
  • Develop and implement the corporate’s contingency coverage
  • In case of absence of the ISM, perform each day procedures referring to knowledge switch, shutting the system and saving knowledge.
  • Different duties set by the IT Supervisor


  • Submit Customers Accounts created, suspended or deleted for all providers throughout the month to IT Supervisor and different stakeholders earlier than fifth day of the brand new month.
  • Ship a upkeep report back to the Enterprise and IT administration newest 48 hours after the train is carried out.

Training / Expertise

  • College Diploma in Pc Science, Digital Engineering, Pc Electronics or equal
  • Good information of SAGE Software and Core Banking System e.g. T24
  • At the least four years expertise in system and community administration, upkeep or equal
  • Microsoft MCSE certificates (desired)
  • UEWA / CWNA information or certificates

Required Abilities:

  • Good information of Home windows OS, Sage, databases and networks (LAN, WAN) and Reporting
  • Means to work in a group with brief deadlines
  • Means to become familiar with a brand new system
  • Having confirmed to be endeavor and proactive
  • Data of Microfinance Operation
  • Employees and Consumer Administration expertise.

Software Deadline 13th January, 2021



Job Title: Operational Danger Supervisor

Location: Lagos
Employment Sort: Full Time

Job Description

  • The profitable candidate will report back to the Subsidiary Chief Danger Officer and be the central knowledgeable operational threat administration for the entity, defining operational threat controls and efficiency indicators.
  • You’ll monitor operational dangers in partnership with Operations, Compliance and Common Administration.
  • As Supervisor for this perform, you may be the point of interest of contact within the subsidiary to cowl all points associated to operational dangers, risk-related second degree controls, related threat urge for food, remediation planning and publicity reporting.
  • In liaison and collaboration with the Operations group, you’ll guarantee operational threat controls are recognized, applied, monitored and reported frequently. You’ll advise the groups on the most effective operational threat practices from each a tactical and strategical perspective.
  • You’ll guarantee shut cooperation with the Finance and Compliance groups to deploy complete second degree controls, common oversight of operational dangers and contribute to the capital adequacy course of.


  • Oversee the operational threat framework by implementing and reviewing management self- assessments, and threat indicators to make sure the establishment is inside management requirements
  • Assess and problem the primary line of protection threat administration practices and controls
  • Companion with a number of stakeholders throughout the primary and second line of protection, totally different strains of enterprise and enterprise features
  • Evaluation operational threat incidents and complaints and work with inner stakeholders for remediation and threat mitigation
  • Lead threat critiques of RCSAs, threat occasions, threat points and situations
  • Establish and advise on operational dangers throughout enterprise features together with operations, finance, compliance, audit, HR, threat
  • Repeatedly drive to enhance and strengthen the group’s operational threat administration framework.
  • Put together month-to-month operational threat studies.
  • Help the communication of operational threat urge for food, insurance policies & processes throughout the subsidiary.
  • Present material knowledgeable recommendation to the establishment referring to Operational threat administration in monetary providers.
  • Spearhead the operational threat tradition throughout the group
  • Lead and develop a group of operational threat professionals
  • Conduct coaching on operational threat associated subjects.

Profile Technical Abilities

  • Bachelor’s Diploma
  • Prior vital expertise within the area of monetary inclusion providers
  • A minimal of 10 years expertise in operational threat administration in microfinance and SME financing within the native surroundings
  • Profitable sensible expertise in operational threat framework implementation
  • Demonstrated familiarity with operational threat metrics and knowledge evaluation
  • Written and spoken English
  • MS Workplace (notably Excel and Powerpoint) and Google suite.

Private Abilities:

  • A naturally multicultural participant and chief: you know the way to work together with individuals with totally different cultures and totally different background creating belief, respect and an surroundings open to problem-solving.
  • An excellent communicator, capable of make evaluation straightforward to know thanks to driving and clear arguments. You’re relaxed in communication with abroad actions (telephone, video calls).
  • You’re keen on teamwork, and also you perceive what it takes to make the group succeed.
  • A practical, you at all times attempt to deal with advanced tasks and topics by easier duties and options.
  • You’re organized and have a powerful means to handle urgencies by efficient precedence administration.
  • You may have ardour and power. As a result of we love what we do, our enthusiasm is infectious. You may’t wait to get the virus as that is what makes you carry out at your best possible and see new challenges as a possibility to contribute, make an influence, develop.
  • You worth and reveal unyielding integrity.

Software Deadline 14th January, 2021.



Learn how to Apply
and certified candidates ought to ship their Software Letter and Resume to: and cc utilizing the Job Title as the topic of the e-mail



Vital Notes

  • The above statements are meant to explain the final nature and degree of labor to be carried out by individuals assigned to this job.
    They aren’t to be construed as an exhaustive listing of all obligations, duties and expertise required of personnel so categorised.
    All personnel could also be required to carry out different obligations along with these specified infrequently, as wanted
    • We don’t cost any utility, processing, coaching, interviewing, testing or different charge in reference to the appliance or recruitment course of. Must you obtain a solicitation for the fee of a charge, please disregard it. Moreover, please observe that emblems, logos, names and addresses are simply copied and reproduced. Due to this fact, you might be suggested to use specific care when submitting private data on the internet
    • We’re an equal alternative employer and worth range inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
    • Our persons are all equally gifted in distinctive methods: we come from numerous traditions, private experiences and factors of view. And we need to embrace yours, Are you able to encourage us along with your concepts?
    • We encourage all candidates to use and doesn’t follow any discrimination in any recruitment course of.
    • Functions submitted after the deadline won’t be thought-about.
    • As a result of urgency of the place, we’ve the proper to recruit a candidate who matches the required profile earlier than the above deadline
    • Solely certified candidates can be invited for interview