Job Vacancies at RelianceHMO – De Spherical Desk

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RelianceHMO is a Y Combinator 2017 Winter Batch firm backed by main Silicon Valley Enterprise Capitalists that makes use of software program, information science and telemedicine to make medical health insurance pleasant, inexpensive and simpler to entry. Leveraging efficient product administration and development methods, we’ve efficiently positioned ourselves as a aggressive participant within the Nigerian Well being Insurance coverage Business.

Along with the standard of our companies, we’re extraordinarily pleased with our dynamic work surroundings the place you might be whoever you wish to be. We’re a staff of bubbly, hardworking people whose tradition and core values enable us complement one another and collaborate in the direction of frequent objectives.

We’re recruiting to fill the positions under:

 

Job Title: Product Administration Trainee

Location: Lagos
Employment Kind: Full-time

The Place

  • We want to develop self-starters who will be part of us in constructing the way forward for well being and know-how by means of our Product Administration Coaching Programme. This can be a Three-Month intensive coaching designed to supply Trainees with mentorship and self-study plans that may develop them into full-time Product Managers inside RelianceHMO.
  • The best candidate will likely be a staff participant – in a position to work throughout completely different stakeholders, talk expectations overtly and clearly, and welcome constructive suggestions.

You’ll love this chance as a result of

  • There’s a have a transparent profession path
  • Alternative to develop and enhance your expertise quickly
  • You’ll be chargeable for merchandise that contribute to creating lives higher
  • You’ll have a variety of independence in managing tasks
  • Now we have a vibrant and lively tradition
  • Co-workers are a close-knit, clever, and motivated staff

Key Obligations

  • Ideating, prioritizing, and coordinating the event of progressive merchandise.
  • Integrating usability research, analysis and market evaluation into product necessities.
  • Defining and analyzing metrics that make sure the success of merchandise.
  • Understanding RHMO’s strategic and aggressive place and ship best-in-industry merchandise
  • Utilizing A/B testing for our consumer platforms
  • Designing and implementing methods to develop our consumer/buyer base
  • Working with a staff of gifted engineers, designers and different stakeholders to carry merchandise to life

Should Haves

  • College diploma in a good College (Minimal Second Class Higher)
  • Zero-2 years expertise
  • Distinctive downside fixing and analytical expertise
  • An indication of curiosity, love for studying, creativity, execution and pace
  • A capability to visualise know-how options that deal with consumer wants and market alternatives
  • Readiness to face unpredictable conditions and give you the most effective options backed by information
  • Glorious communication and presentation expertise
  • Adaptable and glorious studying agility

and certified candidates ought to:
Click on right here to use

 

 

 

Job Title: Pharmacy Technician

Location: Lagos

The Place

  • The Pharmacy Technician on the Reliance Household Clinics staff will likely be chargeable for shelling out medicines and offering glorious counseling for the sufferers seen at our clinics.
  • Our pharmacy staff will even be chargeable for sustaining enough shares of medicines and making certain medicines are saved to protect their high quality. The profitable candidate will likely be pleasant, excel in verbal and written communication and be technologically savvy.
  • This particular person can have prior expertise in retail or medical pharmacy and be obsessed with serving to sufferers obtain their well being objectives.
  • A capability to talk a number of related languages is a plus.
  • You’re a staff participant – in a position to work throughout completely different stakeholders, talk expectations overtly and clearly, and welcome constructive suggestions.
  • You’ll love this chance as a result of…
  • You’ll have a variety of independence in managing tasks
  • Now we have a vibrant and lively tradition
  • Co-workers are a close-knit, clever, and motivated staff

Key Obligations

  • Present pleasant service to all our sufferers
  • Precisely interpret affected person prescriptions
  • Advise sufferers on potential unwanted side effects of medication and easy methods to keep away from or handle them
  • Preserve enough inventory of medicines on formulary
  • Ship glorious, patient-centered counselling on medicines, adherence and preventive practices
  • Use digital medical information programs and digital inventory administration instruments
  • Every other related duties required for establishing and functioning of The Clinic.

Should Haves:

  • Minimal Atypical Nationwide Diploma (OND) in a associated course or Certificates of Pharmacy Technician.
  • Associated expertise is an added benefit.
  • Expertise utilizing fundamental know-how together with laptops and pill gadgets.
  • Potential to supply affected person counselling (advising in a number of related languages is a plus).
  • Analytical, efficient communicator, solution-oriented, strategic thinker and progressive.
  • Pleasant, enthusiastic, relationship builder and collaborator.
  • In a position to adapt to a fast-paced surroundings with a start-up mentality

and certified candidates ought to:
Click on right here to use

 

 

 

Job Title: Reliance Care Officer

Location: Lagos
Employment Kind: Full-time

The Place

  • The best candidate will likely be chargeable for interacting with our clients and numerous stakeholders, making certain glorious customer support expertise and consumer retention throughout all engagements. As one of many first contact for our clients and stakeholders, you’ll be anticipated to point out a excessive stage of product data, studying agility, empathy, emotional intelligence and problem-solving acumen. Additionally, you’ll be able to study quick and work underneath excessive stress.
  • You’re a staff participant – in a position to work throughout completely different stakeholders, talk expectations overtly and clearly, and welcome constructive suggestions.

Key Obligations

  • Talk courteously with shoppers (People and SMEs) throughout all assigned platforms.
  • Reply to requests, enquiries and complaints from shoppers and potential shoppers.
  • Help potential shoppers of their alternative of firm’s Well being Plan by offering related data.
  • Observe-up on potential shoppers and guarantee they turn out to be precise shoppers.
  • Improve enrollees’ Well being plans accordingly.
  • Escalate unresolved points to the staff lead and follow-up on the shoppers’ complaints.
  • Politely attend to shoppers’ options, objections and complaints.
  • Talk with shoppers to tell them of updates in service.
  • Conduct surveys to guage Buyer Satisfaction.
  • Ahead feedbacks, duties and suggestions to applicable models/personnel.
  • Document particulars of buyer suggestions utilizing the suitable inside communication system.
  • Doc every day actions and ahead report back to Workforce Lead.
  • Replace the to-do listing from communication with shoppers.

Should Haves

  • Minimal of HND/ BSc in Communications, Advertising, or a related discipline.
  • NYSC Discharge or Exemption Certificates
  • Earlier expertise in Customer support or a associated position is an added benefit
  • Proficiency in the usage of Microsoft Workplace instruments and enterprise software program.
  • Willingness to work on a shift foundation and weekends.
  • Working data of customer support rules and etiquettes.
  • Glorious emotional intelligence and problem-solving acumen.
  • Glorious communication expertise.

and certified candidates ought to:
Click on right here to use

 

 

Essential Notes

  • The above statements are supposed to explain the final nature and stage of labor to be carried out by folks assigned to this job.
    They aren’t to be construed as an exhaustive listing of all duties, duties and expertise required of personnel so labeled.
    All personnel could also be required to carry out different duties along with these specified sometimes, as wanted
    • We don’t cost any software, processing, coaching, interviewing, testing or different payment in reference to the applying or recruitment course of. Do you have to obtain a solicitation for the fee of a payment, please disregard it. Moreover, please word that emblems, logos, names and addresses are simply copied and reproduced. Subsequently, you might be suggested to use specific care when submitting private data on the net
    • We’re an equal alternative employer and worth variety inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
    • Our persons are all equally gifted in distinctive methods: we come from various traditions, private experiences and factors of view. And we wish to embody yours, Are you able to encourage us together with your concepts?
    • We encourage all candidates to use and doesn’t apply any discrimination in any recruitment course of.
    • Functions submitted after the deadline won’t be thought of.
    • As a result of urgency of the place, we’ve the suitable to recruit a candidate who matches the required profile earlier than the above deadline
    • Solely certified candidates will likely be invited for interview

 

Software Deadline  28th November, 2020

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