Newest Job Vacancies at Jumia Nigeria

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Jumia is a number one e-commerce platform in Africa. It’s constructed round a market, Jumia Logistics, and JumiaPay. helps tens of millions of customers and sellers to attach and transact. Jumia Logistics permits the supply of tens of millions of packages by means of our community of native companions. JumiaPay facilitates the funds of on-line transactions for Jumia’s ecosystem. With over 1 billion folks and 500 million web customers in Africa, Jumia believes that e-commerce is making folks’s lives simpler by serving to them store and pay for tens of millions of merchandise at the very best costs wherever they reside. E-commerce can also be creating new alternatives for SMEs to develop, and job alternatives for a brand new era to thrive.

We’re recruiting to fill the place beneath:

 

 

Job Title: Reverse Operations Affiliate – Jumia

Location: Lagos
Job Sort: Full Time
Division: Operations – Vendor Excellence – Vendor Expertise

Job Goal

  • As Reverse Ops Affiliate, your accountability is to construct engagement with distributors to make sure all packages in reverse stream is acquired by the distributors on the shortest potential time and vendor’s comfort.

Obligations

  • Implementing the 21/30-day vendor dedication to make sure all packages breached are captured and processed for fee to distributors
  • Interacting with distributors by way of Salesforce to resolve all points referring to the return of things to distributors.
  • Managing the distributors vendor ID card course of; Procurement & distribution to the hubs.
  • Conceptualizing, brainstorming and creating partaking, informative, related and viral-worthy processes to reinforce Jumia Mall and Jumia Providers operations.
  • Works immediately with Jumia companies returns unit to make sure easy operations of return objects to distributors
  • Analyzing and Implementing forfeiture course of as a result of non-compliance decide up timeline by distributors.
  • Monitoring and implementing wholesome stock i.e solely fast paced objects stay within the warehouse and gradual shifting objects are returned to distributors inside SLA.
  • Sustaining good buyer expertise by monitoring the delisting of SKUs with excessive return charge and points.
  • Making certain and monitoring immediate communication is distributed to sellers on the state of their reverse packages.

& Expertise

  • B.Sc Operations / Logistics & Provide Chain or different associated fields.
  • Minimal of two years’ expertise working in a fast-paced company surroundings ideally in the same function.
  • Wonderful use of excel can be a bonus.
  • Good information of the On-line Market and the Ecommerce Trade.
  • Fundamental information of HTML is a bonus.

We Provide

  • A novel expertise in an entrepreneurial, but structured surroundings
  • The chance to develop into a part of a extremely skilled and dynamic group working around the globe
  • An unparalleled private progress as our longer-term goal is to coach the subsequent era of leaders for our future web ventures.

and certified candidates ought to:Click on right here to use

 

 

Job Title: Vendor Promise Analyst – Jumia

Location: Lagos
Job Sort: Full Time
Division: Operations – Vendor Excellence – Vendor Expertise

Job Goal

  • The Vendor Promise Analyst function is a novel alternative to assist drive our efforts to enhance vendor satisfaction throughout the complete vendor journey.
  • It is a important function because it immediately correlates to repeatedly enhancing vendor expertise and in consequence higher vendor loyalty and retention.
  • This data-driven function requires a uncommon mixture of analytical considering, communication design & interpersonal skill to handle relationships and initiatives with all groups throughout the group.

Obligations

  • Analytics: Evaluation of vendor-centric key efficiency indicators and vendor NPS to make sure high-quality vendor experiences.
  • Communication Design: Develop clear model messages in all communication items, designs and produce supplies akin to posters and handbills.
  • Product enchancment. Proactively seek for new vendor-related options on the platform which may enhance a seamless vendor expertise.
  • Scalability and progress. Tackle new alternatives like launching a brand new undertaking.
  • Help. Handle daily queue administration points arising from varied departments throughout the agency.
  • Develop and optimize processes: scale new and enhance current processes based mostly on vendor knowledge and suggestions to permit the enterprise to effectively function and develop.
  • Auditing and monitoring of processes, queues, hubs and order placement.
  • Interacting with distributors by way of E mail and Calls utilizing working instruments akin to Salesforce and Xcally to resolve points.
  • Monitor and keep high quality and guarantee accuracy and consistency of all Vendor Promise Supplies.

Qualification & Expertise

  • B.Sc diploma.
  • Good information of Jumia processes.
  • Minimal of two years’ expertise working in a fast-paced company surroundings ideally in the same function however not important.
  • Wonderful Numerical, Analytical and Communication Abilities.
  • Educated in both Salesforce and wonderful use of excel can be a bonus.
  • The capability to develop and doc procedures and workflows.

We Provide

  • A novel expertise in an entrepreneurial, but structured surroundings
  • The chance to develop into a part of a extremely skilled and dynamic group working around the globe
  • An unparalleled private progress as our longer-term goal is to coach the subsequent era of leaders for our future web ventures

and certified candidates ought to:Click on right here to use

 

 

Job Title: Reconciliation Operations Affiliate – Jumia

 

Location: Lagos
Job Sort: Full Time
Division: Operations – Vendor Excellence – Vendor Expertise

Job Goal

  • As Reconciliation Ops Affiliate, your accountability is to reconcile distributors account for orders communicated to make sure distributors books are balanced and supply visibility on transactions between objects dropped off and fee acquired throughout the shortest potential time.

Obligations

  • Processing fee throughout the 30-day vendor dedication to make sure the corporate promise to distributors is fulfilled.
  • Interacting with distributors by way of Salesforce to resolve all points referring to the fee of things dropped off however not account for on SC.
  • Managing the misplaced, faulty and dedective injury queue to make sure queue will not be infiltrated and fee is made throughout the shortest potential time.
  • Conceptualizing, brainstorming and creating partaking, informative, related and viral-worthy processes to reinforce Jumia Mall and Jumia Providers operations.
  • Works immediately with Jumia companies group to make sure objects are accurately up to date and packages are moved appropriately to keep away from delay with funds.
  • Analyzing and Implementing international order settlement by making certain international distributors returns are paid with the correct trade charge and switch possession to Jumia is finished accurately for resale on the positioning.
  • Monitoring and implementing timelines on misplaced/Inexception standing are duely adopted to make sure writeoff is finished inside SLA.
  • Defending the enterprise curiosity by figuring out invalid claims from distributors and growing course of stream to get rid of loop holes throughout the system.

Qualification & Expertise

  • BSc in Operations / Logistics & Provide Chain or different associated fields.
  • Minimal of two years’ expertise working in a fast-paced company surroundings ideally in the same function.
  • Wonderful use of excel can be a bonus.
  • Good information of the On-line Market and the Ecommerce Trade.
  • Fundamental information of HTML is a bonus.

We Provide

  • A novel expertise in an entrepreneurial, but structured surroundings
  • The chance to develop into a part of a extremely skilled and dynamic group working around the globe
  • An unparalleled private progress as our longer-term goal is to coach the subsequent era of leaders for our future web ventures.

and certified candidates ought to:Click on right here to use

 

Necessary Notes

  • The above statements are supposed to explain the final nature and stage of labor to be carried out by folks assigned to this job.
    They aren’t to be construed as an exhaustive checklist of all obligations, duties and abilities required of personnel so labeled.
    All personnel could also be required to carry out different obligations along with these specified now and again, as wanted
    • We don’t cost any utility, processing, coaching, interviewing, testing or different charge in reference to the appliance or recruitment course of. Do you have to obtain a solicitation for the fee of a charge, please disregard it. Moreover, please notice that emblems, logos, names and addresses are simply copied and reproduced. Subsequently, you might be suggested to use explicit care when submitting private data on the net
    • We’re an equal alternative employer and worth variety inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
    • Our persons are all equally gifted in distinctive methods: we come from numerous traditions, private experiences and factors of view. And we wish to embrace yours, Are you able to encourage us along with your concepts?
    • We encourage all candidates to use and doesn’t apply any discrimination in any recruitment course of.
    • Purposes submitted after the deadline is not going to be thought-about.
    • Because of the urgency of the place, we have now the correct to recruit a candidate who matches the required profile earlier than the above deadline
    • Solely certified candidates might be invited for interview

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