Marriott Worldwide is a number one international Lodging firm primarily based in Bethesda, Maryland, USA, with greater than four,100 properties in 79 international locations and reported revenues of practically $14 billion in fiscal yr 2014. Its heritage may be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
Marriott has greater than 361,000 individuals working worldwide at managed or franchised properties and company workplaces. Marriott has been persistently acknowledged as a high employer and for its superior enterprise ethics. The corporate additionally manages the award-winning visitor loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which collectively surpass 49M members.
We’re recruiting to fill the place beneath:
Job Title: Director of Loss Prevention
Job Quantity 21007896
Location: Ikeja, Lagos
Job Class: Loss Prevention & Safety
Model: Marriott Motels Resorts
Place Kind: Administration
- Manages safety / loss prevention operations each day. Areas of duties embrace safety of property belongings, workers, visitors and property, accident and fireplace prevention and response.
- Ensures that every one areas of the property are secure and safe.
- Maintains logs, certifications and paperwork required by regulation and Normal Working Procedures. Strives to repeatedly enhance visitor and worker satisfaction whereas maximizing the monetary efficiency of the division.
Core Work Actions
Managing Safety / Loss Prevention Operations:
- Assists within the improvement and implementation of emergency procedures.
- Conducts investigation of all losses of property belongings and refers to correct administration for disposition.
- Deploys safety workers to successfully monitor and defend property belongings.
- Adjust to all Company Loss Prevention security and safety administration pointers and procedures.
- Conduct periodic patrols of whole property and parking areas.
- Acknowledge success throughout areas of duty.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or in any other case negotiating with others.
- Identifies and makes suggestions for minimizing bodily hazards and unsafe work practices.
- Implements motion plans to observe and management threat.
- Maintains required experiences and documentation relating to patrols of property and parking areas.
- Gives means for acquiring essential medical consideration on a well timed foundation.
Main Safety / Loss Prevention Groups:
- Attends pre- and post-convention and weekly forecast conferences to know group wants and collect crucial data to speak to Loss Prevention officers.
- Celebrates successes by publicly recognizing the contributions of staff members.
- Communicates the significance of security procedures, detailing process codes, making certain worker understanding of security codes, monitoring processes and procedures associated to security.
- Encourages and builds mutual belief, respect, and cooperation amongst staff members.
- Identifies the developmental wants of others and training, mentoring, or in any other case serving to others to enhance their data or expertise.
- Gives steerage and route to subordinates, together with setting efficiency requirements and monitoring efficiency.
- Gives private help, medical consideration, emotional assist, or different private care to others corresponding to coworkers, clients, or sufferers.
- Serves as a task mannequin to show applicable behaviors.
- Solicits worker suggestions, makes use of an “open door” coverage and opinions worker satisfaction outcomes to determine and handle worker issues or issues.
- Strives to enhance service efficiency.
- Makes use of interpersonal and communication expertise to steer, affect, and encourage others; advocates sound monetary / enterprise resolution making; demonstrates honesty/integrity; leads by instance.
Making certain Distinctive Buyer Service:
- Shows management in visitor hospitality, exemplifies wonderful customer support and creates a constructive environment for visitor relations.
- Empowers workers to supply wonderful customer support.
- Meet high quality requirements and buyer expectations each day.
- Incorporates visitor security and satisfaction as a element of departmental conferences with a give attention to steady enchancment.
Conducting Human Sources Actions:
- Assists in minimizing price of accident claims by means of aggressive claims administration.
- Brings points to the eye of Human Sources as essential.
- Completes correct documentation and experiences all worker accident and common legal responsibility incidents to Claims Reporting Service.
- Conducts hourly worker efficiency value determinations in accordance with Normal Working Procedures.
- Full disciplinary procedures and documentation in accordance with Normal and Native Working Procedures (SOPs and LSOPs) and assist the Peer Evaluation Course of.
- Administer property insurance policies pretty and persistently.
- Preserve first help and CPR certifications required for Loss Prevention officers.
- Handles visitor issues and complaints.
- Identifies the academic wants of others, growing formal academic or coaching packages or courses, and instructing or instructing others.
- Gives companies which can be above and past for buyer satisfaction and retention.
- Analyzes data and evaluating outcomes to decide on one of the best answer and clear up issues.
- Develops and maintains a working relationship with native regulation enforcement authorities.
- Informs and / or updates the executives, the friends and the subordinates on related data in a well timed method.
- Gives data to supervisors, co-workers, and subordinates by phone, in written type, e-mail, or in particular person.
Schooling and Expertise:
- Highschool diploma or GED; four years expertise within the safety / loss prevention or associated skilled space.
- 2-year diploma from an accredited college in Felony Justice or associated main; 2 years expertise within the safety / loss prevention or associated skilled space.
and certified candidates ought to:Click on right here to use
Job Title: Property Methods Technician
Job Quantity: 21005301
Location: Protea Lodge Ikeja Choose, Ikeja, Lagos
Model: Protea Motels
Place Kind: Non-Administration
- As a member of the resort workers, this entry-level place contributes common data and talent in expertise to supply first- and a few second-level assist and break-fix (repairs, installations, upkeep of all property-based techniques).
- Typically works beneath supervision and inside well-established pointers to finish routine duties.
- Accountable for performing repairs, installations, and upkeep of all property-based techniques.
- Has data of refined expertise gear/processes and Marriott proprietary techniques.
- Variety of Direct Experiences: None.
- Variety of Properties: Sometimes one, however place is unit-based however could present assist to different native lodges.
- This place will report back to one of many following positions: Government Committee member, Property System Supervisor, or Space Methods Supervisor as deemed applicable.
- Sometimes single-property centered.
- Place requires 24x7x 365 (pager/cellular phone) protection or schedule rotations.
- Property govt committee, administration, workers
- Cluster IR staff members
- Regional staff members
- Works to make sure resort is in compliance with applicable Marriott Worldwide Coverage and Info Safety Handbook. Implements options as directed to resolve discrepancies.
- Locations gear orders as directed relating to private computer systems, telecommunications, native servers/networks
- Conducts periodic inventories of functions and .
- Ensures expertise belongings are secured.
- Complies with technology-related vendor contracts.
- Gives distinctive customer support.
- Is skilled and attentive to inquiries from clients/distributors/peer group.
- Gives well timed, correct, and detailed standing experiences as requested
- Assists in catastrophe restoration and enterprise continuity because it pertains to expertise.
- Information Communications
- Installs, screens, and maintains telecommunications gear together with cabling and offering technical steerage as wanted.
- Performs provides/strikes/modifications/deletions.
- Helps end-use pager cellphone points.
- Troubleshoots high-speed Web entry issues
- Escalates issues as applicable by means of direct supervisor, International Subject Providers, system assist, or different shared service groups.
- Pictures desktops, installs new software program functions, applies patches, maps drives to right server/community.
- Strikes/provides/modifications PCs/peripherals; migrating knowledge when essential.
- Performs routine desktop backup as scheduled or directed.
- Gives end-user assist to resort workers, enterprise heart.
- Assists with setup or reset of safety passwords
- Helps e-mail and use of MI community
- Assists in creating and sustaining safe server setting. Performs server backups and routine preventative upkeep.
- Works as a part of a staff to execute a catastrophe restoration plan.
- School diploma or equal work expertise. Possess Zero-Three years expertise in like place.
- Earlier expertise in IR International Subject Providers or Marriott Methods Assist fascinating.
- System-related skilled certifications desired.
- Demonstrated expertise in assist of functions, , working techniques, and telecommunications.
- Skill to multi-task successfully whereas setting priorities and assembly deadlines.
- Features effectively in a matrix administration setting (distributors/shoppers/friends).
- Demonstrated expertise in trouble-shooting and resolving issues round PCs, working techniques, servers, peripherals, and so forth.
and certified candidates ought to:Click on right here to use
- The above statements are supposed to explain the overall nature and stage of labor to be carried out by individuals assigned to this job.
They don’t seem to be to be construed as an exhaustive listing of all duties, duties and expertise required of personnel so labeled.
All personnel could also be required to carry out different duties along with these specified occasionally, as wanted
• We don’t cost any utility, processing, coaching, interviewing, testing or different payment in reference to the appliance or recruitment course of. Must you obtain a solicitation for the fee of a payment, please disregard it. Moreover, please be aware that emblems, logos, names and addresses are simply copied and reproduced. Due to this fact, you’re suggested to use specific care when submitting private data on the internet
• We’re an equal alternative employer and worth variety inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
• Our persons are all equally gifted in distinctive methods: we come from numerous traditions, private experiences and factors of view. And we wish to embrace yours, Are you able to encourage us along with your concepts?
• We encourage all candidates to use and doesn’t apply any discrimination in any recruitment course of.
• Functions submitted after the deadline won’t be thought-about.
• Because of the urgency of the place, we’ve the correct to recruit a candidate who matches the required profile earlier than the above deadline
• Solely certified candidates will likely be invited for interview
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