Present Recruitment at Stanbic IBTC Financial institution

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Stanbic IBTC Financial institution is a number one African banking group targeted on rising markets globally. It has been a mainstay of South Africa’s monetary system for 150 years, and now spans 16 international locations throughout the African continent.

Customary Financial institution is a agency believer in technical innovation, to assist us assure distinctive shopper service and vanguard monetary options. Our rising international success displays our dedication to the most recent options, the very best individuals, and a uniquely versatile and vibrant working tradition. To assist us drive our success into the longer term, we’re searching for resourceful people to affix our devoted crew at our workplaces.

We’re recruiting to fill the place under:

 

 

Job Title: Non-public Shopper Service Officer – SIPML

Job ID: 54242
Areas: Abuja, Lagos and Port Harcourt – Rivers
Job Sector: Insurance coverage

Job Goal

  • The position is to make sure that Non-public Purchasers within the area get pleasure from companies that might assure their loyalty, as Excessive Internet price and VIPs of the unit, by offering and delivering service excellence to those shoppers.
  • Work carefully with regional Coordinator who might be answerable for making certain that every one regulatory guests to the area are properly attended to and appearing as the corporate’s consultant the place a single particular person is required to behave on behalf of the area as an entire.
  • Work carefully with the RSMs, RCSMs, Compliance and Admin Officers inside the area

Duties

  • Driving and Coordinating 100% glorious service supply amongst PCS shoppers within the area.
  • Implementation of Info Know-how primarily based initiatives to extend turnaround time and satisfaction amongst PCS shoppers.
  • Oversees the day by day operating of the unit throughout the South South area
  • Offering steerage and assist to crew members in reaching set objectives.
  • Align to  relevant  SLAs developed  for PCS shoppers
  • Ensures direct calls and visits by a member of SIPML Exco yearly.
  • Go to to new and current PCS shoppers inside the area
  • Place calls to PCS shoppers and key contacts within the area a minimum of as soon as inside the quarter.
  • Ensures precedence remedy on processing of Profit functions and cost
  • Ensures that every one Service Stage Agreements are strictly adhered to in all enterprise areas
  • Collation of all info on these shoppers. E.g. DOB of all nuclear members of the family, wedding ceremony anniversary, most popular sports activities, membership affiliations (Liverpool), hometown, faith and all different info which might be thought-about related
  • Group of  particular occasions for PCS shoppers within the area
  • Weekly verify of RSA and RSA Retiree Fund to determine shoppers as they fall inside the HNI/VIP metrics
  • Guarantee implementation of loyalty initiatives and distribution yr finish items to all PCS shoppers inside the area
  • Help HNI Purchasers to resolve e-channels associated points and encourage them to undertake e-channels

Relationships:

  • Group: BU heads in Stanbic IBTC and GIA
  • Affect their service supply; Impression the entire Group
  • Description or examples: Approval and contribution to Insurance policies

Most well-liked Qualification and Expertise

  • Minimal of a 2.2 B.Sc. Diploma from an accredited College
  • Wealth Administration – As much as 5 years submit NYSC expertise;
  • Experience in buyer expertise administration
  • Minimal of two years related expertise in Banking ideally in relationship / transactional banking.

Data / Technical Abilities / Experience:

  • Glorious information of the dynamics and technical facets of fund administration and monetary markets
  • Understanding of insurance policies and procedures; buyer companies in a firstclass oriented establishment is fascinating
  • Good analytical/numerical/communication abilities
  • Glorious use and information of NAV, MS Workplace functions, and different buyer associated instruments.
  • Thorough understanding of the Pensions Reforms Acts.
  • Coaching on offering Glorious Buyer Service and Monetary Administration. Expertise in working amongst a Answer-Oriented crew
  • Expertise in Buyer Care duties and responding to Shopper Enquiries.

and certified candidates ought to:Click on right here to use

 

 

Job Title: Head, Reinsurance – SIIBL

Job ID: 54244
Location: Lagos
Job Sector: Insurance coverage

Job Goal

  • To proactively assess dangers and supply ample reinsurance suggestions and canopy so as
  • to realize excessive ranges of satisfaction for the insured by way of top quality underwriting of dangers, decision of shoppers’ wants and glorious shopper expertise.
  • Manages workers answerable for reinsurance conducts and related analysis in the midst of customer support.

Key Duties / Accountabilities

  • Course of all main courses of insurance coverage wants for shoppers inside the agreed timeline by way of correct evaluation/analysis of dangers, documentation and course of with reinsurance firms
  • Negotiation of Pricing, Reinsurance Treaty Phrases And Circumstances (Finalising Reinsurance Contract Wordings)
  • Engagement with each native lead underwriters & Native and International Reinsurance Market
  • Processing of Reinsurance Bordereau- Administration of Reinsurance Contracts and Technical Accounting Preparation-Settlement of Balances (Premiums, Claims, Charges)
  • Preparation of Reinsurance Portfolio Adjustment
  • Facultative and Retrocession Placement with Native and/or International Reinsurer
  • Monitoring and Monitoring of Reinsurance Fee, together with preparation of revenue fee assertion
  • Ensures that accounts are serviced effectively and professionally – Doc coverage wordings from Lead Reinsurer and Underwriter submissions; offers with slip endorsements; negotiates bespoke wordings to satisfy Purchasers’ wants.
  • Works with Brokers and Administrators to determine and qualify alternatives for enterprise improvement·
  • Assists in design of advanced programme constructions to offer progressive threat switch alternate options as required.
  • Ensures glorious service and compliance utilizing meticulous checking and organisation; retains inner compliance data up to date.
  • Maintains up-to-date working information of regulatory necessities.
  • Permits and encourages interplay and collaboration with different departmental items.
  • Adhere to firm and regulatory insurance policies, procedures along with necessary coaching necessities.
  •  Adhere to monetary reporting necessities together with month-to-month phasing of revenue.
  • Demonstrates glorious technical information and talent to speak this to varied audiences (Reinsureds, Abroad Brokers, and Underwriters).
  • Reinsurance Claims Restoration: Guarantee settlement of claims by reinsurance firms inside the agreed timelines after submission of duly executed discharge vouchers
  • Analyse and evaluation insurance policies of shoppers to make sure ample protection at inception and at renewal
  • Implementation of adjustments throughout length of coverage or at renewal primarily based on the evaluation
  • Evaluation of current main insurance policies and talk to the insurer and shoppers to forestall repudiation of claims when the surprising happens
  • Present coaching for members of the crew on insurance coverage merchandise in the course of the information sharing classes
  • Develop capacities in crew members on analysis of insurance coverage insurance policies by way of interpretation of phrases, circumstances, clauses and warranties
  • Mentoring crew members in direction of attaining skilled certification
  • Guarantee well timed provision of insurance coverage wants inside agreed timeline
  • Perform bodily inspections of proposed threat websites the place required
  •  Assess clients dangers by way of profiling of shoppers and understanding of his enterprise
  • Determine inherent dangers in clients enterprise or private wants and suggest applicable insurance coverage options
  •  Evaluation periodically the insurance coverage portfolio and make suggestions
  • Supervise reinsurance crew members in making certain provision of wonderful service
  • Guarantee underwriting crew members have fundamental information of reinsurance course of to make sure accuracy and reduce error
  • Keep shut contact with inner stakeholders inside CIB, PBB and wealth sectors throughout all segments(VAF, Credit score, IBC, Industrial Banking, Human Capital, Expense Management, Operational loss management by guiding them on underwriting course of in making certain ample cowl and immediate service supply.
  • Facilitate trainings on phrases and circumstances of insurance coverage insurance policies and claims course of/documentation related to the respective groups
  • Maintain common conferences and supply periodic updates on their insurance policies
  • Keep and enhance relationship with exterior stakeholders which embody Native and International Reinsurers NAICOM, insurance coverage firms, co-brokers, Loss Adjusters and others
  •  Maintain evaluation conferences with Insurance coverage firms on the phrases and circumstances of their insurance policies to make sure ample protection
  • Guarantee no regulatory breach is recorded in opposition to the crew.
  • Be sure that all premium resulting from Reinsurer are remitted in step with regulatory information line
  • Maintain quarterly conferences with the insurance coverage firms on efficiency on service supply.
  • Analyse the efficiency outcomes on service supply in each underwriting and claims which can type a part of the standards for giving out companies to the insurance coverage firms.
  • Assists in design of advanced programme constructions to offer progressive threat switch alternate options as required.
  • Ensures glorious service and compliance utilizing meticulous checking and organisation; retains inner compliance data up to date.
  • Maintains up-to-date working information of regulatory necessities.
  • Permits and encourages interplay and collaboration with different departmental items.
  • Adhere to firm and regulatory insurance policies, procedures along with necessary coaching necessities.
  • Adhere to monetary reporting necessities together with month-to-month phasing of revenue.
  • Demonstrates glorious technical information and talent to speak this to varied audiences (Reinsureds, Abroad Brokers, and Underwriters).
  • Reinsurance Claims Restoration: Guarantee settlement of claims by reinsurance firms inside the agreed timelines after submission of duly executed discharge vouchers

Most well-liked and Expertise

  • First Diploma in Insurance coverage, Engineering, Finance or associated fields
  • Affiliate member, Chartered Insurance coverage Institute of Nigeria or UK

Data / Technical Abilities / Experience

  • Reinsurance Data and underwriting administration
  • Insurance coverage Ideas
  • Claims Data
  • Insurance coverage Merchandise and Providers
  • Underwriting and pricing threat.

and certified candidates ought to:Click on right here to use

 

Vital Notes

  • The above statements are supposed to explain the final nature and stage of labor to be carried out by individuals assigned to this job.
    They aren’t to be construed as an exhaustive checklist of all duties, duties and abilities required of personnel so categorised.
    All personnel could also be required to carry out different duties along with these specified infrequently, as wanted
    • We don’t cost any software, processing, coaching, interviewing, testing or different price in reference to the applying or recruitment course of. Do you have to obtain a solicitation for the cost of a price, please disregard it. Moreover, please observe that emblems, logos, names and addresses are simply copied and reproduced. Due to this fact, you might be suggested to use explicit care when submitting private info on the internet
    • We’re an equal alternative employer and worth variety inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
    • Our individuals are all equally gifted in distinctive methods: we come from numerous traditions, private experiences and factors of view. And we wish to embody yours, Are you able to encourage us together with your concepts?
    • We encourage all candidates to use and doesn’t follow any discrimination in any recruitment course of.
    • Functions submitted after the deadline is not going to be thought-about.
    • Because of the urgency of the place, we’ve the best to recruit a candidate who matches the required profile earlier than the above deadline
    • Solely certified candidates might be invited for interview

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