Present Vacancies at Whole Well being Belief Restricted

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Whole Well being Belief Restricted (THT), Nigeria’s main Well being Upkeep Group (HMO) was based in 1997 and commenced operations in June 1998. Famend by our stakeholders for our reliability, now we have been connecting our members to healthcare suppliers since 1998. Our unrivalled 18 years business monitor document has seen us construct a formidable status in Nigeria and we stay the HMO of selection for over 300,000 members and over 500 company purchasers and authorities establishments. We have been the primary HMO to be registered in Nigeria and 18 years later, we’re nonetheless primary available in the market. We’re one of many only a few HMOs that may boast the monetary and technical backing of a world-class firm – Liberty Well being (a member of the Liberty Group).

We’re recruiting to fill the place under:

 

 

Job Title: Consumer Service Govt

Location: Lagos
Employment Sort: Full-time

Job Description

  • To personal and facilitate the onboarding course of to finally be sure that the member has rapid entry to their coverage from the graduation date
  • To resolve all queries and escalations as a result of onboarding course of within the agreed SLA to make sure a excessive degree of customer support to the members
  • To coach all stakeholders (Employer teams) on the merchandise and advantages of the scheme
  • To constantly collate all suggestions on the scheme service ranges and to supply rapid decision and to report again to the related employer group
  • To design wellness worth and options that may be rolled out to members and employer teams to make sure that Whole Well being Belief and Blue purchasers are nicely knowledgeable on common medical points and scheme merchandise
  • To symbolize the corporate at shopper features and boards to be able to hold key relationships with Employer teams
  • To conduct a periodic shopper medical threat report
  • To personal the renewals course of, this consists of new charges, amendments, SLA’s and many others to finally be sure that the premiums are paid
  • To make sure that studies are obtained, analyzed, distributed and defined to the corporate and employer teams throughout the agreed timeline and related to the particular enterprise space and want
  • To stick to and dwell the organizational worth.

  • The candidate should be a graduate. (BSc, BA, and many others)
  •  Further  qualification will probably be an added benefit
  • The perfect candidate will need to have Three – 5 years of Expertise in a Consumer Providers function
  • Well being Upkeep Group (HMO) expertise in the same function is an added benefit
  • Capable of work independently in addition to a crew
  • Good laboratory, organizational and administrative expertise
  • Pc literacy
  • Service and customer-oriented
  • Talk successfully, each verbally and in writing to brokers, purchasers, and third events by way of e-mail and/or cellphone.
  • Prioritize the checklist of excellent points to successfully deal with pressing issues.
  • Guarantee ample follow-up and closure on every day duties and initiatives.
  • Present administration with immediate, well timed, and correct data and escalate points when acceptable.
  • Deal with confidential data in a discrete method.
  • Make sure the monitoring of shopper complaints within the firm database to construct contact historical past, establish developments, facilitate relationship constructing and supply administration and shopper reporting

Different Necessities:

  • Good communication expertise
  • Revolutionary and fast considering capabilities
  • Innovativeness
  • Adaptive
  • Determination Making expertise
  • Integrity
  • Skill to work underneath strain
  • Adaptive, experience, Outcome-Oriented, Relationship Talent
  • Working with folks
  • Strategic

and certified candidates ought to:Click on right here to use

 

 

Job Title: Gross sales Govt

Location: Lagos
Employment Sort: Full-time

Job Description

  • To help the zone head within the growth of the market base(community) and meet gross sales targets set throughout the particular zone.
  • To motion alternatives throughout the zone to maximise gross sales and enterprise footprint
  • To make sure zonal methods are applied
  • To distribute technical advertising and marketing supplies to the related purchasers inside every zone
  • To make sure that service ranges to purchasers and brokers are as much as commonplace and enquires resolved throughout the agreed timeframe.

Necessities

  • The candidate should be a graduate (BSc, BA, and many others)
  • Candidate will need to have a information of NHIS
  • HMO expertise is an added benefit
  • The candidate will need to have Three-5 years expertise in gross sales

and certified candidates ought to:Click on right here to use

 

 

Job Title: Head, Case Administration

Location: Lagos
Employment Sort: Full-time

Job Description

  • To make sure particular instances are managed to be able to obtain the most effective consequence
  • To facilitate the method of pre-authorizations and authorizations between the supplier and the scheme and to offer suggestions to the related celebration involved
  • To resolve all queries from suppliers and members on particular instances and throughout the agreed SLA
  • To vet particular case requests from suppliers and members to make sure that the remedy is cost-effective and according to finest apply
  • To make sure ongoing case administration (together with hospital visits) of high-risk members and particular hospital instances
  • Monitor and handle employees efficiency and co-ordination throughout the Case Administration crew
  • To advise members on particular person advantages and tips on how to finest make the most of these advantages
  • To stick to and dwell the organizational values.

  • Medical Diploma (Physician)
  • Masters in Drugs or Public Well being – (Advantageous)
  • 6-10 years Expertise
  • Expertise in an HMO is an added benefit

Different Necessities:

  • Good communication expertise
  • Revolutionary and fast considering capabilities
  • Innovativeness
  • Adaptive
  • Determination-Making expertise
  • Integrity
  • Skill to work underneath strain
  • Adaptive, experience, Outcome-Oriented, Relationship Talent
  • Working with folks
  • Strategic

and certified candidates ought to:Click on right here to use

 

 

Necessary Notes

  • The above statements are meant to explain the overall nature and degree of labor to be carried out by folks assigned to this job.
    They aren’t to be construed as an exhaustive checklist of all duties, duties and expertise required of personnel so categorised.
    All personnel could also be required to carry out different duties along with these specified infrequently, as wanted
    • We don’t cost any utility, processing, coaching, interviewing, testing or different price in reference to the applying or recruitment course of. Do you have to obtain a solicitation for the fee of a price, please disregard it. Moreover, please notice that emblems, logos, names and addresses are simply copied and reproduced. Due to this fact, you’re suggested to use specific care when submitting private data on the internet
    • We’re an equal alternative employer and worth range inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
    • Our persons are all equally gifted in distinctive methods: we come from various traditions, private experiences and factors of view. And we need to embody yours, Are you able to encourage us along with your concepts?
    • We encourage all candidates to use and doesn’t apply any discrimination in any recruitment course of.
    • Purposes submitted after the deadline is not going to be thought-about.
    • As a result of urgency of the place, now we have the precise to recruit a candidate who matches the required profile earlier than the above deadline
    • Solely certified candidates will probably be invited for interview

 

Software Deadline eighth February, 2021