VACANCY: One Acre Fund is Recruiting for two Positions

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One Acre Fund – Based in 2006, provides 1 million smallholder farmers with the agricultural companies they should make their farms largely extra productive. Our 7,000+ crew is drawn from numerous backgrounds and professions. With operations throughout six core nations in Africa, we make farmers extra affluent by offering high quality farm provides on credit score, delivered inside strolling distance of farmers’ houses, and agricultural coaching to enhance harvests. On common, our farmers harvest 50 % extra meals after working with One Acre Fund.

We’re recruiting to fill the place beneath:

 

 

Job Title: Nigeria Buyer Engagement Officer

Location: Minna, Niger
Most well-liked Begin Date: November 2020

In regards to the Position

  • As a Buyer Engagement Officer, you’ll be the voice of One Acre Fund. You’ll maintain incoming buyer calls and in addition conduct outbound surveys. You’ll report back to the Techniques Affiliate.

Tasks
Inbound Calls:

  • Obtain and reply to consumer telephone calls and log calls within the Buyer Engagement Tracker (carry out ticketing when digital workflow administration techniques shall be applied).
  • Work with exterior departments to search out options on claims/requests in case you don’t have a right away response

Outbound Calls / Surveys:

  • Make out-going calls and conduct surveys as requested by World, Enterprise Operations and different departments.

Quick Message Service (Textual content Messages) Blasts:

  • Overview / QC Quick Message Service blast (textual content messages) request obtained by way of the google type.
  • Put together and implement Quick Message Service (textual content messages) blasts when wanted.

Information Evaluation And Reporting:

  • Write Hotline reviews as updates for stake-holders
  • Often be referred to as upon to do some mild evaluation of the information coming into the hotline in order that this system can use this data.

Case Administration:

  • Examine all circumstances of farmer complaints by way of telephone calls to One Acre Fund
  • Prioritize weekly circumstances to observe up and put together a journey schedule
  • Examine and purchase related documentation together with budgets and information for farmer refund funds, inputs supply paperwork to detect any anomalies and errors and launch investigations

Area Go to Actions:

  • Schedule visits to research circumstances with Area Managers, Area officers and Group Leaders when wanted
  • Meet with impacted and affected events and acquire written statements and proof reminiscent of default acknowledgement types and reviews from related events
  • Prepare any follow-up appointments to assist with the investigation

Total:

  • Present wonderful customer support to all purchasers phoning the Hotline
  • Convey data in clear phrases to callers any adjustments in product and procedures

Please Be aware: that is topic to addition or subtraction of duties on the group’s discretion.


We’re on the lookout for knowledgeable with a background in finance or a associated discipline, and a long-term ardour for sustainable agricultural growth. Candidates who match the next standards are inspired to use:

  • Candidate ought to possess a Bachelor’s diploma with not less than 2 years work expertise
  • Related work experiences together with Enterprise, Banking or an Worldwide Non-Governmental Group
  • Proficient pc expertise and proficiency in e-mail, web utilization, Microsoft Workplace and Google Suite for knowledge evaluation, presentation and report writing
  • Deal with tough conditions and complaining / demanding purchasers on the telephone
  • Have integrity
  • Language: English and Hausa most well-liked
  • Language: Fluent in English and Hausa (necessary) and understands the native communities and cultures
  • Captivated with serving smallholder farmers
  • Information about One Acre Fund services

Advantages

  • Compensation commensurate with expertise
  • Medical health insurance
  • Pension
  • Paid day without work, paternity / maternity depart

Sponsor Worldwide Candidates:

  • No; Will need to have present rights to work in Nigeria.

Profession Development and Improvement:

  • Now we have a robust tradition of fixed studying and we spend money on creating our individuals. You’ll have weekly check-ins together with your supervisor, entry to mentorship and coaching applications, and common suggestions in your efficiency.
  • We maintain profession critiques each six months, and put aside time to debate your aspirations and profession targets.
  • You’ll have the chance to form a rising group and construct a rewarding long-term profession.

 

 

The way to Apply
and certified candidates ought to:
Click on right here to use

 

 

 

 

Job Title: Nigeria Logistics and Procurement Officer

Location: Minna, Niger
Most well-liked Begin Date: November 2020

In regards to the Position

  • We’re piloting our revolutionary strategy to enhancing farmer livelihoods in Niger State. In 2021, we plan to develop from 1,800+ farmers, whereas investing in techniques, individuals, and processes to permit us to develop to 10,000 farmers by 2022.
  • The Logistics & Procurement Coordinator reviews to the Techniques Affiliate; handle transportation, warehousing and last-mile distribution of the merchandise we promote to farmers whereas attempting out new approaches to make sure the pilot can scale to +10,000 farmers throughout the subsequent two years.

Tasks
Procurement:

  • Finish-to-end vendor screening, choice, procurement and relationship administration, making certain that every one One Acre Fund procurement tips are adopted.
  • Assist forecasting and procurement of over +300 Metric Tonnes in merchandise for the 2021 season.

Warehousing:

  • Handle and monitor all stock on SAP and inner data-management techniques
  • Plan and put together warehouse layouts to make sure efficient safety and environment friendly storage
  • Coordinate the supply to and receipt of inputs on the warehouse
  • Handle and practice the Warehouse Coordinator on One Acre Fund logistics insurance policies and oversee hiring and coordination of warehouse casuals.
  • Conduct month-to-month warehouse stock audits

Final-mile Supply:

  • Assess supply websites in our farmers’ communities and schedule supply throughout 20+ rural areas.
  • Keep year-round stock and supply of merchandise to help gross sales by way of native markets
  • Suggest adjustments and enhancements to present pilot techniques

Please Be aware: that is topic to addition or subtraction of duties on the group’s discretion.

  • Candidates ought to possess Bachelor’s diploma with 2-6 years work expertise.
  • Dedication to the One Acre Fund mission of assuaging meals insecurity in Nigeria
  • Expertise in supervisor function, managing small groups
  • Proficiency in Google Suite, to incorporate MS Excel for monitoring Targets and stock administration; expertise with SAP or related software program
  • Language: English and Hausa Most well-liked.
  • Willingness to search for issues and clear up them collaboratively
  • College diploma in both provide chain, procurement or logistics and a pair of years of labor expertise OR 6+ years confirmed work expertise managing provide chain, procurement or logistics of an organization

Advantages

  • Compensation per expertise
  • Relocation allowance
  • Pension
  • Paid day without work, paternity / maternity depart
  • Housing stipend
  • Medical health insurance

Sponsor Worldwide Candidates

  • No; Will need to have present rights to work in Nigeria.

Profession Development and Improvement

  • Now we have a robust tradition of fixed studying and we spend money on creating our individuals. You’ll have weekly check-ins together with your supervisor, entry to mentorship and coaching applications, and common suggestions in your efficiency.
  • We maintain profession critiques each six months, and put aside time to debate your aspirations and profession targets. You’ll have the chance to form a rising group and construct a rewarding long-term profession.

 

 

The way to Apply
and certified candidates ought to:
Click on right here to use

 

NOTE:

  •  We don’t cost any software, processing, coaching, interviewing, testing or different payment in reference to the appliance or recruitment course of. Must you obtain a solicitation for the fee of a payment, please disregard it. Moreover, please notice that emblems, logos, names and addresses are simply copied and reproduced. Due to this fact, you might be suggested to use explicit care when submitting private data on the internet
    * We’re an equal alternative employer and worth range inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
    * Our persons are all equally gifted in distinctive methods: we come from numerous traditions, private experiences and factors of view. And we need to embrace yours, Are you able to encourage us together with your concepts?
    * We encourage all candidates to use and doesn’t follow any discrimination in any recruitment course of.
    * Purposes submitted after the deadline is not going to be thought-about.
    * Because of the urgency of the place, we have now the precise to recruit a candidate who matches the required profile earlier than the above deadline
    * Solely certified candidates shall be invited for interview

Software Deadline  30th October, 2020.

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