VACANCY: Wema Financial institution Plc recruitment for Graduate Relationship Administration Officers

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Wema Financial institution Plc – Broadly reputed because the longest surviving and most resilient indigenous financial institution in Nigeria, Wema Financial institution Plc has over time, diligently provided a fully-fledged vary of value-adding banking and monetary advisory companies to the Nigerian public.

We’re recruiting to fill the place of:



Job Title: Relationship Administration Officer


Job Goal

  • To contribute to enterprise improvement and execution of department gross sales plans to attain fascinating profitability.
  • To foster a productive, value- producing relationship between the financial institution and clients.

Key Tasks/Accountabilities

  • Delivers and maintains customer support requirements always, for improved service supply.
  • Logs clients’ complaints by way of the shopper question register figuring out the basis causes and addressing them at supply to stop recurrence.
  • Supplies acceptable services and products by way of probably the most appropriate channel to make sure that buyer wants are met.
  • Adjust to the Financial institution’s grievance decision course of to resolve the matter, keep our excessive service requirements and mitigate additional dangers / losses.
  • Decrease dangers by way of adherence to KYC compliance as per the financial institution insurance policies and procedures in all of your operations to attenuate losses resulting from frauds.
  • Talk about mortgage phrases and situations, and conduct collateral threat evaluation to make sure compliance with the banks insurance policies and procedures
  • Guarantee all documentation is legitimate and full in assigned portfolio.
  • Interact in enterprise improvement actions and solicitation of recent enterprise; be actively concerned in instilling and sustaining a constructive gross sales setting by way of training of the Financial institution’s services and products.
  • Professional-act to modifications in market place
  • Successfully convert service restoration to gross sales alternatives and sustained consumer loyalty.
  • Capacity to establish a suitable degree of lending threat, consistent with the financial institution’s threat urge for food assertion, and to maximise revenue from that transaction.



The right way to Apply
and certified candidates ought to ahead their CV to: utilizing the Place as topic of electronic mail


Necessary Notes

  • The above statements are meant to explain the overall nature and degree of labor to be carried out by folks assigned to this job.
    They aren’t to be construed as an exhaustive listing of all duties, duties and expertise required of personnel so categorised.
    All personnel could also be required to carry out different duties along with these specified now and again, as wanted
    • We don’t cost any utility, processing, coaching, interviewing, testing or different price in reference to the applying or recruitment course of. Must you obtain a solicitation for the fee of a price, please disregard it. Moreover, please word that emblems, logos, names and addresses are simply copied and reproduced. Due to this fact, you’re suggested to use explicit care when submitting private info on the net
    • We’re an equal alternative employer and worth range inclusion. We don’t discriminate on grounds of color, race, nationality, faith, age, ethnic origin, incapacity, gender, marital standing, or sexual orientation in our employment practices
    • Our individuals are all equally gifted in distinctive methods: we come from numerous traditions, private experiences and factors of view. And we need to embrace yours, Are you able to encourage us together with your concepts?
    • We encourage all candidates to use and doesn’t observe any discrimination in any recruitment course of.
    • Purposes submitted after the deadline won’t be thought-about.
    • As a result of urgency of the place, we now have the proper to recruit a candidate who matches the required profile earlier than the above deadline
    • Solely certified candidates might be invited for interview


Utility Deadline  fifth November, 2020.